Mercure Brisbane Spring Hill, Brisbane - Reviews, Room Options & Prices 2025

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About the Hotel

345 Wickham Terrace, Brisbane, Australia, 4000

Mercure Brisbane Spring Hill, a 4-star hotel in Spring Hill's residential area, sits near Roma Street Parkland with its gardens, waterways and amphitheatre. The property features an outdoor swimming pool, 24-hour fitness center, co-working space in an expansive lobby, and 24-hour reception desk.

Modern Suite Options

Contemporary rooms at Mercure offer generous open-aired balconies, smart TVs, and ensuite bathrooms with Apotheke Sea Salt and Grapefruit amenities. Superior Plus Rooms provide views of the city or parklands, while One Bedroom Suites include separate living and dining areas.

Italian Dining Experience

Osteria Roma Spring Hill serves authentic Italian dishes from its All-Day Menu, complemented by wines and cocktails in an alfresco dining area. The private Pacific Dining Room combines elegant chandeliers and plush sofas for intimate gatherings.

Business Meeting Spaces

Four function venues include a designated boardroom and private dining room, with level 10 spaces offering city views. The Terrace hosts outdoor cocktail parties in a relaxed setting.

Central Transit Hub

Mercure Brisbane Spring Hill stands a 10-minute walk from the CBD and 25 minutes from Suncorp Stadium. The free Spring Hill Loop bus operates on weekdays, with multiple public transport options nearby including train stations, bus stops, and ferry terminals.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room

Max:

2 persons

25 m²

Bed options:

1 Double bed

City view

Shower

Heating

room details

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Deluxe Upper Floors King Room

Max:

2 persons

26 m²

Bed options:

1 Double bed

City view

Shower

Heating

room details

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Family Suite

Max:

2 persons

54 m²

City view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Brisbane3300 ft

Airports

Brisbane (BNE) 10.3 mi

Gold Coast (OOL) 62.6 mi

Train

Roma Street Station2000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

AUD 25 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

345 Wickham Terrace, Brisbane, Australia, 4000

Map view

street view

345 Wickham Terrace, Brisbane, Australia, 4000

City landmarks

Gallery

Queensland Art Gallery

4900 ft

Mall

Queen Street Mall

2600 ft

Botanical Garden

Brisbane City Botanic Gardens

1.1 mi

South Brisbane QLD 4101

South Bank

1.1 mi

Stadiums

Suncorp Stadium

1.1 mi

Libraries

State Library Of Queensland

5000 ft

Bridges

Story Bridge

1.3 mi

399 Queen St

Customs House

3800 ft

Giant wheel

The Wheel of Brisbane

1.4 mi

Mall

Brisbane Arcade

2700 ft

Museums

MacArthur Museum Brisbane

2800 ft

285 Ann St

Shrine of Remembrance

2400 ft

Museums

Queensland Museum

1.0 mi

Brisbane

The Brisbane River

1.1 mi

Church

St. John's Anglican Cathedral

3100 ft

Brisbane

Ann Street

4200 ft

Public Building

Parliament House Brisbane

1.3 mi

Public Building

Brisbane City Council

3100 ft

Events

Brisbane Convention and Exhibition Centre

1.2 mi

Church

City Tabernacle Baptist Church

2100 ft

Mall

Myer Centre

3000 ft

Museums

Commissariat Store Museum

3400 ft

Shopping Area

Wintergarden

3500 ft

Russell Street

Channel Seven Wheel of Brisbane

1.4 mi

Nearby

South Bank

South Bank Parklands

1900 ft

Parks

Roma Street Parkland

500 ft

Museums

Museum of Brisbane

2000 ft

Square

King George Square

1900 ft

Wickham Terrace

The Old Windmill

1200 ft

Church

Albert Street Uniting Church

1600 ft

Restaurants

Gazebo Bar & Restaurant

100 ft

345 Wickham Terrace at Hotel Urban Brisbane

Farah Restaurant

700 ft

391 Wickham Terrace

The Garden Room

900 ft

1 Parkland Boulevard Parkland

Frescos Restaurant

1600 ft

23 Leichhardt St Cnr Wickham Tce

Tower Mill

1000 ft

Metro Inn Tower Mill 239 Wickham Tce

First Cafe Restaurant

1400 ft

193 Wickham Terrace

Transcontinental Hotel

2500 ft

482 George St Opposite Roma St

Jamie's Italian

2400 ft

237 Edward Street

ED Cafe

1300 ft

Ibm Building 348 Edward St

Reviews and Ratings

Feedback from previous guests about their experience.

56%

enjoyed the hotel and would happily stay again

5.6/10

Guest rating

Rooms

6.8

Location

8.6

Service

6.8

Dining

5.6

Margaret

United States of America, March 2025

5.4/10

I enjoyed my stay at Mercure Brisbane Spring Hill, especially because of its great location, being near the city and the hospital. However, I dealt with some noisy moments and cleanliness issues. Staff were mostly friendly but the check-in experience left a lot to be desired.

Rooms

7.0

The room was adequate and comfortable, but it had not been vacuumed properly, and I experienced some noise disturbances. The view over the park was lovely, which helped balance things out.

Service

7.0

The staff were mostly friendly and accommodating, although I did encounter a rather disinterested person during check-in. Once that was resolved, the rest of the staff was extremely helpful.

Location

9.0

The location was excellent, right in the heart of the city, making it easy to get around. Being close to the Private Hospital was also a significant plus for my needs.

Dining

6.0

Dining was a mixed bag; while I enjoyed some meals, others didn't meet my expectations, as the buffet was only warm and not very appealing.

Facilities

7.0

Facilities included room service and helpful amenities, but the experience could have been improved with better overall maintenance.

Albert

United States of America, November 2024

5.4/10

My stay at Mercure Brisbane Spring Hill was quite pleasant, although there were some drawbacks. The hotel's location is perfect for exploring the city, being just a short walk from the town center and right across from beautiful parklands. The room was clean and comfortable, but the restaurant hours were a bit limited, leaving me wanting more dining options. Overall, it was a good experience for the price! 😊

Rooms

7.0

The room I stayed in was clean and comfortable, though the layout was a bit odd. It had a spacious main area but the balcony and bathroom were triangular, which felt unusual.

Service

8.0

Most of the staff were friendly and accommodating, which really added to my experience. I appreciated their helpfulness during my stay.

Location

9.0

The location was excellent, just a short walk to major attractions and public transport. It was also conveniently located near Roma Street Parklands.

Dining

6.0

Breakfast was nice, though I was disappointed that I had to pay extra for hot items like omelettes. Overall, the dining options were limited but satisfactory.

Facilities

7.0

The hotel had a variety of facilities such as room service and dry cleaning, but some amenities like the pool could have had longer hours.

Mary

United States of America, November 2024

5.2/10

I had a pretty solid experience at Mercure Brisbane Spring Hill. The location was fantastic, just a short walk to the CBD and near the beautiful Roma Gardens. While the room was comfortable and had lovely views, I faced a few drawbacks, especially with the dining options and bar hours.

Rooms

8.0

My room was on the second floor, quiet, and comfortable with a lovely view. However, there was a shortage of coffee pods during my stay, which was a bit disappointing.

Service

7.0

The staff were friendly and helpful, which added positively to my stay, though at times they seemed a bit overwhelmed, particularly during busy periods.

Location

9.0

The hotel's location was perfect, just a few minutes from Queen Street Mall. It's also conveniently close to Suncorp Stadium and beautiful parkland.

Dining

6.0

The breakfast options were limited and felt overpriced. The bar closed early, which was disappointing after a long day. I felt there could be more variety and better pricing.

Facilities

6.0

Facilities included room service and laundry, but I found them a bit pricey. Parking was also on the higher side, which was a letdown.

Michael

United States of America, November 2024

6.0/10

I had a mixed experience during my stay. The room was clean and comfortable, and I appreciated the views of the parklands. However, the service left much to be desired, especially when it came to handling issues with the TV and safe in my room. Overall, I can't say I was fully satisfied with my stay due to the customer service shortcomings.

Rooms

6.0

My room was spacious with gorgeous views, clean, and comfortable. However, it had issues like a poorly functioning TV and a safe that wasn't working. The cleaning staff did a great job during my stay, which was a plus.

Service

5.0

The staff weren't very accommodating regarding the issues I faced. I received some condescending responses, especially from the manager when I reported the problems, which really impacted my impression of the service.

Location

8.0

The hotel's location is great, right opposite the Roma Street Parklands and just a short walk to the Queen Street Mall. This made it convenient for exploring the city.

Dining

5.0

I found the breakfast quite disappointing for the price. The hot items like eggs and bacon were overcooked, and for twenty-five dollars, I expected something better.

Facilities

6.0

The facilities were adequate, with room service and daily housekeeping. The parking was a bit tricky to navigate but I appreciated having a lift access to the hotel.

Earl

United States of America, November 2024

6.4/10

My stay at Mercure Brisbane Spring Hill was a mixed bag. The location is super convenient to the CBD, and the staff were friendly and helpful. However, the noise from neighbors and the need for room renovations really affected my overall experience.

Rooms

6.0

The rooms were clean and seemed modern, but I noticed issues like noise from neighbors and some areas needing better sound insulation.

Service

7.0

The staff were genuinely lovely and super helpful, making check-in pleasant, though I had to wait longer than expected for my room.

Location

8.0

The hotel's location is fantastic, right across from the park and close to transport options, which made getting around a breeze.

Dining

5.0

I found the dining options a bit overpriced for the variety offered, but the breakfast buffet had potential if properly stocked.